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- hr@bignation7infotech.com
Big Nation 7 Infotech
Overview
Garage Management Software is a comprehensive solution designed to help garages, auto repair shops, and service centers efficiently manage their operations. From handling customer relationships to scheduling appointments, managing vehicle repairs, tracking inventory, and generating invoices, this software simplifies and streamlines everyday tasks for better productivity and service quality.
Garage Management Software is built to automate and optimize the various functions of an automotive repair business. It helps to maintain customer relationships, manage repair orders, track inventory, and streamline daily workflows to ensure smooth and efficient service operations. By centralizing all operations in one platform, garage owners can save time, reduce errors, and enhance overall customer satisfaction..
Key Feature
1.Customer Relationship Management
CRM is crucial for managing customer interactions, organizing information, and improving customer satisfaction. Here’s what your CRM should include:
- Customer Profiles: Keep detailed profiles for each customer, including contact details, vehicle information, service history, and preferences.
- Appointment Scheduling: Allow customers to book appointments online for services such as oil changes, tire replacements, or diagnostics.
- Communication Tracking: Store and track all customer interactions, whether through phone, email, or chat. This helps to ensure personalized service.
- Service History: Easily view the customer's service history, including parts used, services performed, and payment history. This helps in making future service recommendations.
2. Vehicle Management System
A comprehensive vehicle management system will help you organize and track all the vehicles in your garage .
- Vehicle Records: Store information like make, model, year, VIN number, service history, and repairs done.
- Repair & Maintenance Tracking: Track the services and repairs that each vehicle requires, including parts used, estimated labor hours, and costs.
- Inventory Management: Track spare parts, tools, and other materials for each vehicle’s service. This includes real-time stock tracking and alerts for low-stock items.
3. Scheduling and Appointment System
A user-friendly scheduling system is essential for both customers and garage employees.
- Online Booking: Customers should be able to book service appointments directly through your website, specifying service type, time, and date.
- Employee Scheduling: Manage employee shifts and availability to ensure you have the right staff for each appointment.
- Work Orders: Create work orders based on customer requests. This helps staff know what services need to be performed and track the progress of each job.
5. Employee Management
Effective management of staff is key to smooth operations.
- Employee Profiles: Store personal information, roles, work schedules, and performance data.
- Time Tracking: Keep track of work hours, overtime, and attendance for payroll purposes.
- Task Assignment: Assign specific tasks to employees for each vehicle service, helping improve team efficiency.
Upgrade your Garage Managing system with our GARAGE Management Software and manage your garage with ease.